Elite Smiles PLLC

Irish Dils

Would genuinely never recommend this dentist to ANYONE. My girlfriend went here one time before, and had a horrible experience. There were like 10 different people working in her mouth at one time to the point where she didn’t even know who her doctor was. No one talked to her before working on her, and multiple nurses made comments that made it feel like they had never even read her chart. The room was messy: like there was a random cardboard box full of white powder in the exam room??? No one kept track of how much nitrous they had given her (she was on nitrous for over 2 hours and no one even noticed), then they never gave her oxygen before sending her to drive home. On top of all that anxiety inducing experience, two random nurses who finished her procedure DESTROYED her gums.

They were so cut up and bruised for like a week after. AND THIS WAS JUST THE FIRST VISIT. I went with her to the second visit because she was genuinely scared to go alone, and I immediately knew that this place was a joke. The nurse was extremely rude to me for no reason, I hadn’t even spoken to her when she SCOLDED ME for moving my chair (mind you I was just trying to move closer to comfort my scared girlfriend). She (and the doctor) proceeded to gaslight and lie to my girlfriend the whole time, saying that she didn’t need any nitrous for her extremely sensitive tooth (which was broken). She DID in fact need that nitrous (that she never ended up getting because the nurse couldn’t be bothered to get it for her) because I had to watch her literally writhe around for 20 minutes in pain.

AND TO TOP IT ALL OFF: the same nurse turned on the most sexual R&B I’ve ever heard, on very loud volume. At one point, the music was just a woman MOANING TO SOME BACKGROUND JAZZ like it was so disturbing and so uncomfortable. I have genuinely never written a review for anything because I’m just not one to care that much, but this was just the weirdest and worst experience. This is also not even all the weird details, but it would literally take too long to recount everything that was wrong with this dentist.

May 22, 2025

Tiffany McMahan

Awesome experience made appointment for my daughter on Friday seen her the next day and fixed her issue. She is out of pain now.. Thank you for your professionalism and working with us we greatly appreciated it. Will definitely be using them in the future

May 31, 2025

Morgan Smith

This dental office is truly exceptional. Every time I visit, the staff is incredibly friendly and efficient, making each appointment a pleasant experience. I want to give a special shout-out to Misty.. her warmth and professionalism always put me at ease. If you're searching for a dental practice that combines top notch care with a welcoming atmosphere, look no further.

May 20, 2025

Erin Ferdowsi

Elite Smiles delivers an outstanding dental experience from start to finish. The level of care, professionalism, and friendliness from the entire team is unmatched. Dr. Hafner and Dr.

Alani are exceptional dentists — both are highly knowledgeable and genuinely take the time to listen and provide thoughtful, personalized care. Susan is a wonderful hygienist with a gentle touch and a warm demeanor that puts you at ease right away. The front office and support team deserve just as much recognition. Joyce, Amanda, Misty, Travis, and Lisa are all amazing — they’re organized, patient, and always go out of their way to help with scheduling, billing questions, or just making you feel welcomed.

Every visit runs smoothly, thanks to their teamwork and attention to detail. Elite Smiles isn’t just a dental office — it’s a place where you feel valued and well cared for. I’m grateful to be a patient here and would recommend them to anyone in the Knoxville area looking for high-quality dental care.

April 22, 2025