Dentist in Havertown, PA
Monday
10:00 AM – 8:00 PM
Tuesday
8:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
301 West Chester Pike, Havertown, PA 19083
Phone
(610) 789-9400
Website
www.brilliantsmilesdentalgroup.com
Dr. Lee and the staff at Elegant Smiles are incredible! They really take good care of their patients. My dentures are beautiful! If you are looking for a great dental office, this is the place to go! You will NOT be disappointed!
April 11, 2025
I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a dental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren’t just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn’t want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly.
Only then did he explain that he was confident in the treatment plan and had only been presenting a “what if” scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered “hostile language. ” I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior.
What’s even more upsetting is that they numbed me before informing me they wouldn’t continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.
July 16, 2025
I've enjoyed every trip to Elegant Smiles. Everyone is nice and kind and show real concern. I'm making you all my permanent Dentist and will recommend you all to my family and friends. I love my new teeth. They look amazing. Thank you. Shawn O'Connor
April 14, 2025
Friendly and accommodating staff and dentist. Made me feel very comfortable. Explained in detail my future procedures, along with an explanation of what my insurance wouldn’t cover. I am very pleased with the practice!
July 7, 2025
301 West Chester Pike, Havertown, PA 19083
Address
301 West Chester Pike, Havertown, PA 19083
Phone
(610) 789-9400
Website
http://www.brilliantsmilesdentalgroup.com/
Make an appointment now and experience the difference.
4 Smedley Ln, Newtown Square, PA 19073
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214 State Rd, Media, PA 19063
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