Dental Clinic in Methuen, MA
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 4:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed
Address
162 Haverhill St, Methuen, MA 01844
Phone
(978) 682-6200
Website
www.mydrdental.com
The receptionists were welcoming as Always! I was able to get two route canals instead of one done. The doctor was very informative. The doctors assistant asked and answered questions about the procedure. I told her I had a bad experience years ago and she put me at ease.
February 8, 2025
I am writing to express my deep frustration and concern regarding the consistently unprofessional and disorganized practices at your establishment. Time and time again, I have been given appointments only to arrive and be told I was never scheduled. This level of disarray is unacceptable, especially when I have gone out of my way, often leaving work early and traveling an hour to attend these appointments, only to find my time completely wasted. The behavior of your staff exacerbates the situation. It is evident that there is a lack of proper communication and training, as critical information is rarely conveyed accurately.
On multiple occasions, I have been interrupted while trying to express my concerns, leaving me feeling dismissed and unheard. Such disregard for patient input is both unprofessional and unacceptable. The demeanor of the doctors also raises red flags. They often appear disengaged, and their lack of empathy and attentiveness leaves patients questioning whether they are receiving the quality of care they deserve. Whether this stems from inadequate oversight, inexperience, or deeper issues within the franchise, it is clear that significant improvements are needed.
This situation is not only frustrating but also deeply concerning, as it calls into question the integrity and competence of your practice. If these issues are not addressed promptly, there would be no choice but to escalate the matter and report the franchise to the appropriate authorities. Patients deserve better, and it is your responsibility to ensure that the care and service provided meet professional and ethical standards.
January 17, 2025
I came here for a cleaning, paid $130. 00 out of pocket for a cleaning tha lasted 2 min exactly. The girl polishing took longer than the cleaning took.
When I checked the result in my car I realized I still had the plaque between my teeth I hope to have removed at the cleaning. I am not ever coming here again. I loved my first experience where the made sure my teeth were clean, I didn’t know the second cleaning was meant to be express just like a car wash
May 27, 2025
I went in for a cleaning, and Dr. Shah did an amazing job. She was quick, efficient, and made sure all my questions were answered. She was very professional, and knowledgeable. The service from Ani at the front desk was great.
She got me checked in, and within a few minutes I was called in. Everyone at the office was very friendly which made my visit very pleasant. I've already recommended this office to my family, and everyone has had a similar experience, so 10/10 would recommend to everyone.
April 12, 2025
162 Haverhill St, Methuen, MA 01844
Address
162 Haverhill St, Methuen, MA 01844
Phone
(978) 682-6200
Website
https://www.mydrdental.com/location/massachusetts/methuen/
Make an appointment now and experience the difference.
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