Dr. Bob's Dental Care

Laurie

I dont understand how this place has such a high rating. . . . ive been trying to book a NEW Paitent appointment for MONTHS only to get told , "Its first come, first serve. So you have to call the first of the month. " Literally this has been on going for the last like 6 months or so.

I thought it was a joke. . . why say you are excepting new paitents on every health care thing when your trying to play Hunger games with peoples Dental Problems. on top of that ive tried requesting an appointment or using thwir online request form and havent gotten a single answer back that way either. Only reason i keep trying for this play is because its one of the places that will accept my insurance otherwise id drop it and try other places.

June 9, 2025

Robin K.

I am a new patient to Dr Bobs and I’m so glad I chose them after reading so many great reviews. I needed some dental work done after my crown broke off at the root. Since I had had some very traumatic experiences at dentists in the past, it was extremely important to find a good dentist that I was comfortable with. From the moment I walked into their new office, I knew it was different than others I had been to.

The office was inviting, the staff was friendly and their interactions with each other spoke volumes on what type of place it was. At my second visit, the dentist asked if there was anything he could do to calm my anxiety of the dentist. That made me feel so calm. We came up with a game plan and I went back today for my dental work.

I was not anxious at all to have the work done and all during my visit I listened to the staff interacting with each other as well as the patients. I’ve never experienced such a positive environment in a place that causes so much anxiety in so many people. I know I’ve told them a plenty of times when I’ve been in the office, I appreciate them so much! I would honestly give them 10 stars if I could. Thank you to all who work there, you are all truly amazing 💕

December 6, 2024

Chelsea Wanderlich

THE WORST customer service you could imagine. Tell you to wait 3 weeks to CALL to get an appointment. Then when you do, they say call back in an hour, and then NO ONE ANSWERS THE PHONE making you miss an opportunity. And I called from 2 different phones for 10 mins straight because it was THAT important. Called again a half hour later, same thing. Absolutely horrible.

June 2, 2025

Zero Royalty

What to say, overall for your insurance it’s okay but I had work done in my mouth for a cavity that was suppose to be taken care of and when I complained they did nothing, next appointment was a fillin a couple days later I called to complain about the same original pain that I was having before the cavity, they told me it was the fillin. Turns out the doctor who did my cavity didn’t go deep enough and now the tooth is rotting.

Thanks. I didn’t have insurance and like today I was in the hospital with a note very valid reasons why I couldn’t come to the appointment, and they still dropped me lady on the phone very rude, even when I brought it up how I had a kidney infection last night and to earlier this day I was in the hospital , and if they wanted the note they said no because I didn’t call , sorry I was in the hospital all night and half my day and was recovering after morphine and antibiotics iv injections.

Just horrible and even when you call to reschedule they still call and ask you to confirm ur cancellation I called back they don’t answer , was me calling to reschedule or cancel myself wasn’t enough?and they still hit u with the whopping $50 fee

June 12, 2025