Dental Care At Oyster Point

Ashley Brown

I’m new to the area and made an appointment based on good reviews; I was having some pain in one of my back teeth. Dr. Michael looked in my mouth for 30 seconds. She administered a cold test and hit my tooth with her metal instrument, after which my tooth was even more sensitive. She told me I needed a root canal and referred me to an endodontist. I was able to see an endodontist two weeks later and he informed me I do not need a root canal and that I might actually have a tiny cavity. I called the office to make an appointment for a cleaning and overall cavity check, and asked if the cavity could be taken care of at the same time. The receptionist told me no, that I would need to be reevaluated. I went ahead and scheduled the appointment for the cleaning and cavity check, with the prospect of making an additional appointment afterwards to have the cavity taken care of.

Two weeks later when I arrived for my appointment, I was confused as to why the ladies at the front desk were surprised I showed up to my appointment. I told them I never received a confirmation email, they told me they called, I told them I did not receive a call either. Turns out they had ALL my information incorrect: phone number, email, address, etc. On top of all that, the lady scheduled me for another reevaluation and not a cleaning & cavity check. I told them I have had this appointment scheduled for two weeks and that my husband took off work to watch our three little kids for this appointment. They told me they could get me in the next day. I declined. They wasted so much of my time, I wasn’t about to let them waste anymore (Feb12-March10). I asked for my dental records to be emailed, they said they would send them that day.

I had to call the next day because they didn’t send them, and when they finally did, they sent me the wrong dental records! I couldn’t believe it, I had to call back and then they sent me the correct records. I went to a different dentist. He identified that I had two cracked fillings and a tiny cavity in one of the cracks. He fixed both of my fillings right then and there on the first appointment!! He also informed me that the cracked fillings were easy to identify, so I’m not sure why Dr. Michael sent me to a endodontist. If you have a dental emergency or any kind of dental pain, I don’t recommend this office. Don’t expect to get your teeth fixed right away.

April 21, 2025

Michele Williams

Destiny and Dr. Michael were wonderful with their explanations and how they treated me with care. Even the young lady at the front desk had amazing customer service! I liked the office so much I have decided to become a patient there.

June 20, 2025

Dr. Gardner

Dr. Price is great. His staff is not. They billed my insurance company twice for the same service. My insurance paid for the first bill and denied the second bill indicating that it was for the same service on the same day. The Dental Office then billed me for the denied duplicate bill.

On top of that, they took 3 years to remove another one of their patients, who I am not responsible for, off of my account. They will not return my phone calls. They will not respond to the BBB. They will not respond to their corporate service center. At this point, it looks like I am going to have to take this business to court.

May 22, 2025

Kails

I had an amazing experience at dental care at Oyster Point! From the moment I walked in, I felt so welcomed and cared for. Everyone was incredibly kind, thoughtful, and attentive. Faith, my hygienist, was absolutely wonderful—she kept great conversation going while staying super professional and gentle throughout my cleaning. Nicole is truly an angel.

You can tell she’s passionate about what she does and genuinely cares about making patients feel secure, heard, and comfortable. It’s rare to find a dental office where the whole team goes above and beyond like this. Highly recommend!

April 9, 2025