CP Rochester Family Dental Center

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4.1 (14 reviews)

Dental Clinic in Rochester, NY

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About

CP Rochester Family Dental Center is a fully-accessible oral care clinic in Rochester, NY, dedicated to serving all patients, with a specialized focus on individuals with developmental and/or physical disabilities. The facility is equipped with state-of-the-art features like a ceiling track/lift system and panoramic x-ray to ensure a comfortable and effective experience for patients with mobility challenges. Part of the larger CP Rochester organization, the clinic is committed to providing compassionate and high-quality dental care to help individuals achieve good oral health and overall wellness.

Hours

Monday

8:00 AM – 12:00 PM, 1:00 – 5:30 PM

Tuesday

8:00 AM – 12:00 PM, 1:00 – 5:30 PM

Wednesday

8:00 AM – 12:00 PM, 1:00 – 4:30 PM

Thursday

8:00 AM – 12:00 PM, 1:00 – 5:30 PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Quick Info

Address

1000 Elmwood Ave Door 20, Rochester, NY 14620

Phone

(585) 402-7448

Website

www.cprochester.org

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Offerings

  • Emergency services
  • Pediatric care

Amenities

  • Toilet

Planning

  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Planning

  • Accepts new patients

Payments

  • Cash only
  • Payment plans

Detailed Introduction

CP Rochester Family Dental Center is a specialized oral care clinic located in Rochester, NY. It is a part of the larger organization, CP Rochester, which has been providing a wide range of health, educational, and support services to individuals of all ages and abilities for over 78 years. The dental center's mission is to offer comprehensive dental care to all patients while specializing in the treatment of adults and children with developmental and/or physical disabilities. The facility is designed with the unique needs of its patient population in mind. It is fully accessible and includes a ceiling track/lift system to assist with transfers from wheelchairs, customized treatment rooms, and specialized dental chairs. To ensure the highest quality of care, the clinic is equipped with state-of-the-art dental technology, including a panoramic x-ray machine. The clinical staff is highly skilled and trained to provide compassionate care, with a particular focus on calming patients and reducing anxiety during appointments. CP Rochester Family Dental Center understands the high incidence of periodontal and gum disease in people with physical or developmental disabilities and places a strong emphasis on patient education. They work with individuals to develop a tailored oral care regimen to meet their specific needs and abilities. The clinic's services are not limited to special needs patients; it welcomes all individuals and families in the greater Rochester area. The center accepts various payment options, including Medicaid.

Patient Reviews

4.1 out of 5
H

Heather L.

CP Rochester Family Dental Center is our family’s favorite dental spot! For four years, Dr. Martinez and her team have cared for everyone from my 5-year-old to my 70-year-old mom. The clinic is warm and inviting, with a kid-friendly corner that keeps little ones happy during wait times. Dr.

Martinez is gentle and thorough, explaining treatments in simple terms—my son even asks to “visit the tooth doctor” now! Hygienists are patient with wiggly kids and kind to seniors, making cleanings stress-free. They offer flexible scheduling, including evenings, and handle insurance smoothly with no surprise bills. The staff remembers our names and dental history, making every visit feel personal. A true family-focused practice!

August 7, 2025

Jim E

Jim E

I’m a new patient at cp dental and have had a very positive experience so far.

February 8, 2022

Jessica Hickey

Jessica Hickey

My first time their went great the staff their is nice and friendly

December 20, 2018

Rose Zielinski

Rose Zielinski

It took 9 months to get a new patient appointment. I drove my handicapped daughter and arrived a half hour early and had to sit outside because the office was locked for lunch break. When it was opened we checked in. The person behind the desk after we sat waiting finally called us up to inform us that she did have an appointment for 1:00 pm but the dentist would be out of the office for 2 months and that the secretary was not there so we would have to call the next day to schedule a new appointment. Also there was no appointment for a dental cleaning and no one able to do a teeth cleaning.

My daughter’s care manager was also not notified that the dentist would not be there for the appointment. Handicapped people on Medicaid are not treated as well as others with private insurance. When I was working and had private dental insurance, my daughter saw a dentist for 11 years who doesn’t take Medicaid. This dentist charged us FULL PRICE when I lost private insurance and refused to lower his price to match what private insurance pays. The poor have to pay more for medical services and get treated poorly.

It wasn’t easy driving there due to the Lilac festival traffic and closed roads. We were never given directions and the clinic is in the back out of sight and hard to find.

May 14, 2024

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Our Location

CP Rochester Family Dental Center

1000 Elmwood Ave Door 20, Rochester, NY 14620

Contact Information

Address

1000 Elmwood Ave Door 20, Rochester, NY 14620

Phone

(585) 402-7448

Website

http://www.cprochester.org/

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