Dentist in Stephens City, VA
Monday
9:00 AM – 5:00 PM
Tuesday
Closed
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed
Address
103 Highlander Rd, Stephens City, VA 22655
Phone
(540) 868-0033
Website
www.clarosdentalsmiles.com
Customer service is poor, front desk staff is very unsure of what they’re doing and I’ve had multiple last minute cancelations from the doctor. Very awkward and non-welcoming experience. Edit: WOW! Their response is seriously claiming that they didn’t cancel my appointment on multiple different occasions!? I don’t know what to tell you, but I was called DAY OF the appointment saying the doctor needed to cancel last minute. This is after them calling prior to this appointment one other time to reschedule because they were overbooked.
So no, you are 100% incorrect and unprofessional in your response. You then didn’t provide a single option to reschedule me within the same calendar year (this was mid December) even though YOU CANCELLED ON ME! Therefore I was not able to have work completed under my already met deductible. I will never return and after this unprofessional response I will be sure to recommend not a single person go to your location.
May 16, 2024
Absolutely terrible customer service. I called and specifically told the girl that I was making an appointment for a routine cleaning. She said my insurance wouldn’t pay for a panorama X-ray again but that they could do a regular X-ray if needed. When I get there the girl ask if I had my panorama X-ray sent over that I had done in 2021. I said no because nobody told me that I needed to but that I would sign a release for them to get it if they wanted.
After sitting and filling out all paperwork, then waiting 30 min, the girl tells me that today’s visit is just for an exam, no cleaning. She tried to say she told me when I scheduled the appointment, which she did NOT. I took off a day of work & schedule my other appointment around this cleaning for it to just be a complete waste of time. Edit: to reply to “owners statement” , I didn’t have a problem with X-rays being done and I would have gladly paid for whatever my insurance didn’t. The issue was that I was NEVER informed of this prior to arriving and I specifically said “ I need a cleaning” on the phone, if you don’t do cleanings at first visit, then your receptionist should have made me aware of that so I could have found somewhere else to go.
Like I said, I burned PTO hours for this visit for it just to be a complete waste of time. So basically your office cost me money and valuable time.
February 29, 2024
👍👍👍!!! I almost forgot about this awesome place, I was a patient for this clinical office for 3 years, and Dr.
Claros was kind to me, I started going to this place when I was 3-4 years old, when i arrived at this place for the first time, it was wonderful, there was Perfect customer-service where until I was 7 and half years old (something like that), I had to stop going to go this place since it was little far, And I still would suggest going to this place!!!👍👍👍
March 15, 2025
I have always been afraid of visiting dentists, but now that I went to this office, I feel satisfied with the service. The doctor is very patient and calm. She also speaks my language, making me feel more secure. 100% recommended!
March 16, 2025
103 Highlander Rd, Stephens City, VA 22655
Address
103 Highlander Rd, Stephens City, VA 22655
Phone
(540) 868-0033
Website
http://www.clarosdentalsmiles.com/
Make an appointment now and experience the difference.
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Cedar Creek Dental is a highly-rated dental clinic in Winchester, VA, offering comprehensive dental care for the entire family. They focus on personalized and comfortable experiences, providing a wide range of services from general and cosmetic dentistry to orthodontics and dental implants, all within a modern and welcoming environment.
3119 Valley Ave #108, Winchester, VA 22601
Valley Dental Care is a comprehensive dental clinic in Winchester, VA, offering a wide range of services for the entire family. They focus on patient-centered care, utilizing modern technology to provide general, cosmetic, restorative, and pediatric dentistry. They aim to make quality dental care accessible and comfortable, accepting various insurance plans and prioritizing a positive patient experience.
203 Salem Church Rd, Stephens City, VA 22655
Christabel Sweeney DDS, PC is a dental practice in Stephens City, VA, offering comprehensive general dentistry. Led by Dr. Christabel Sweeney, the practice focuses on personalized care, cosmetic dentistry, and overall oral health. They aim to provide a comfortable environment for patients of all ages, emphasizing education and prevention.
100 Highlander Rd, Stephens City, VA 22655
Thomas A. Gromling, DDS, established in 1980, is a highly experienced dental clinic in Stephens City, VA, offering comprehensive family dentistry, cosmetic, restorative, and specialized services like sleep apnea treatment. Dr. Gromling, with over 45 years of experience, leads a dedicated team focused on personalized, compassionate patient care.
1033 Aylor Rd, Stephens City, VA 22655
Stephens City Dental Care, led by Dr. Mena Ghobryal, is a comprehensive dental clinic in Stephens City, VA, offering a wide range of services from preventative care to cosmetic and restorative dentistry. They focus on patient comfort and personalized care, utilizing modern technology to achieve optimal oral health for the whole family in a welcoming environment.
1021 Aylor Rd, Stephens City, VA 22655
Baker Dentistry, led by Dr. Christine Baker, is a well-established dental clinic in Stephens City, Virginia, with over 40 years of service. They provide comprehensive and personalized dental care, focusing on prevention and patient education in a comfortable environment. Services include general, cosmetic, and restorative dentistry, catering to patients in Stephens City, Winchester, and surrounding areas.