Chicopee Family Dental - Professional dental clinic exterior with modern facilities

Chicopee Family Dental

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4.8 (364 reviews)

Dentist in Chicopee, MA

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About

Chicopee Family Dental is a family-oriented dental practice located in Chicopee, MA. Led by Dr. Tony Shi, a general and cosmetic dentist with over 20 years of experience, the clinic offers a wide range of services, from routine cleanings to emergency extractions, dental implants, and cosmetic procedures like teeth whitening and veneers. The practice is known for its professional and caring staff, modern facilities, and a patient-first approach, making it suitable for families and individuals seeking comprehensive dental care in a welcoming environment.

Hours

Monday

9:00 AM – 6:00 PM

Tuesday

9:00 AM – 5:00 PM

Wednesday

9:00 AM – 5:00 PM

Thursday

9:00 AM – 5:00 PM

Friday

9:00 AM – 5:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

30 St James Ave, Chicopee, MA 01020

Phone

(413) 592-2177

Website

www.chicopeefamilydental.com

Detailed Introduction

Chicopee Family Dental is a full-service dental practice situated at 30 St James Ave in Chicopee, MA. The clinic specializes in a variety of dental services, including general dentistry, family dentistry, and cosmetic procedures. The practice is led by Dr. Tony Shi, DMD, a dentist with more than two decades of experience in the field. He is skilled in a broad spectrum of dental treatments, including pediatric dentistry, complex extractions, dental implants, crowns, bridges, veneers" class="text-blue-600 hover:underline font-medium">porcelain veneers, and root canal treatments. Chicopee Family Dental is committed to providing a comfortable and efficient experience for its patients. Online reviews frequently praise the professional and friendly staff, the cleanliness of the facility, and the minimal waiting times. The practice also emphasizes patient education, with Dr. Shi taking the time to clearly explain procedures and treatment options. The clinic is equipped to handle emergency dental needs, such as tooth extractions, and offers flexible scheduling to accommodate patients' busy lives. The practice's dedication to quality care and a welcoming environment makes it a trusted choice for families and individuals in the Chicopee area.

Photos

Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental
Chicopee Family Dental

Patient Reviews

4.8 out of 5
S Day

S Day

First visit, for infection in tooth, pretty bad pain in mouth,ear,jaw. . great. Perfect staff and dentist. . sort of informal. Friendly but direct, quick, Okay. . recheck a week later. . . Not so good. Extraction time. Severe anxiety as it is, dentist came in, told me he is cleaning my teeth first. Odd. . but uh. . .

ok. . . then left then came back in later. . numbed tooth,2 shots. . walked away! Just left there sitting, it was Odd. 15+ minutes goes by. . it's not numb at all, but my cheek,part of tongue/lip was. . I said I need more novacaine. Gave me 2 more and then walked away. They were so preoccupied with other clients, it was unprofessional. Room floors, dirty. Dentist came in the room,said he would extract. It was ok. He began pulling, and it was extremely painful.

The root. So I said, I can feel that. I mean, really feel it. I need more novacaine. He refused !! He said he is not giving me more and some pain is normal. And said that ,he doesn't want to be labeled a bad dentist, so we can continue, or I can leave, or go somewhere else. I was so scared, I chose elsewhere. and months later ,I'm still waiting to get in to another dentist. DO NOT GO HERE IN MY OPINION. labeled as bad? Anyone that says that to their client, is a bad dentist. And pain. . . It's supposed to be mostly or completely numb. So . . I will not be back. Desk receptionists, Excellent .

July 17, 2025

Laura Pantoja

Laura Pantoja

Everyone there was very nice, the girls in the front were very helpful in answering all my questions. Dental hygiene was so nice and made me feel at ease. Dentist took his time to explain the procedure that I was going to have done, and what options I had for replacing the tooth he was going to pull..

June 8, 2025

Maggie Van Zandt

Maggie Van Zandt

I visited Chicopee Family Dental today and had a really nice experience. The staff was friendly, the office was clean and welcoming, and everything went smoothly. I felt comfortable and well taken care of. Highly recommend for anyone looking for good dental care in a relaxing environmentI.

July 22, 2025

Gizzette Rodriguez

Gizzette Rodriguez

We’re do I start…. . so I got a root canal done was supposed to go back to cap it …. A week before the cap was supposed to be put the cap on I started getting pain . Booked an appointment to be seen to find out why. They took X-rays and said there’s no infection and your good, you’re probably having pain because the cap isn’t there. So all night I was in pain … my neck started to be affected and my throat started swelling and I couldn’t and booked an emergency visit and paid aspen dental to check me. That’s when they inform me I have a very bad infection because the root canal was NOT done right…. So I go and get another opinion and they informed that it was indeed done wrong to not go back and cap it….

That I need to go to the hospital and see the oral surgeon…. 9 hours later I left seeing no oral surgeon…. I’ve been on 4 different antibiotics and nothing helped…. I’m now on a steroid in hopes that this will help. We’ll see. But I’m writing this review because I trusted this dentist to do his job correctly and because he didn’t I might loose 2 teeth. Which is not okay at all. Highly upset on how all this went…. .

oh and let’s not forget when I called the office to inform them of the situation and how I would not be coming back to them because of everything I’m going through she told me oh I’m sorry but you need to come in and cap it because your insurance paid for it…. I told her you can’t cap something that wasn’t done right. If my insurance has an issue they can reach out too me. I did file a complaint because all this should have never happened. Beware!!!! And every oral surgeon is booking to the middle of the year… which lead me to find someone 2 hours away. Again BEWARE!!!!!! Ps. The picture is of the root canal don’t incorrectly and the other picture is what I’m stuck paying because he didn’t do his job correctly!!! 🤦🏻‍♀️

January 14, 2025

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Our Location

Chicopee Family Dental

30 St James Ave, Chicopee, MA 01020

Contact Information

Address

30 St James Ave, Chicopee, MA 01020

Phone

(413) 592-2177

Website

http://www.chicopeefamilydental.com/

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