Dentist in Urbandale, IA
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 3:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:00 AM – 3:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
7517 Douglas Ave, Urbandale, IA 50322
Phone
(515) 270-8301
Website
cedarridgedentistry.com
Dr. Bilbeisi and her staff are exceptionally kind and knowledgeable. It is rare for me to enjoy going to the dentist, but they make it easy to want to come back. I highly recommend Cedar Ridge!
January 23, 2025
This dental office knowingly took advantage to charge my insurance. They knew that they will no longer accept my dental insurance by June, 2025. Today April 8, 2025 they still conduct my appointment and after taking X-ray, they said I have to have a deep clean and they also knew that there is no opening for me to see them again for deep cleaning by June. They just took X-ray and send me home.
Of course, they charge my insurance for the X-ray. They were not honest. People nowadays included professional people are bad.
April 8, 2025
I haven’t been to a dentist in over 9 years. The staff was very nice and I did not feel judged at all. Having not gone in so long I was very worried I would be ridiculed but there was none. I’m hopeful with my insurance I’ll be able to get the deep cleaning I need sooner than later. I’ve only been for X-rays so I can’t make a complete judgement for over all care.
I will update when I get a call back, and hopefully the cleaning. They did warn me it could take 2 months, but my insurance is state insurance and I know they probably won’t want to pay. Here’s hoping.
January 9, 2025
I was just checking the address again and I noticed some reviews that compelled me to leave a review myself. Idk where all these accusations are coming from, but I know my experience. I have EXTREMELY bad anxiety, so I'm not the easiest patient, I try, but I still vibrate thru my whole experience in fear. Doc never once let me be uncomfortable, her assistant offered to hold my hand, wiped a tear from my face, and showed me nothing but kindness and compassion.
One of my teeth was harder than the other, it got infected from doing the work, doc called in antibiotics for me the very day I let them know pain was happening, and sent a referral to iowa city to root canal it, since the antibiotics had taken care of the problem, they're gonna get it popped back on for me. So, she took full accountability, called me in my meds the minute she found out I was in pain, and then reached back out to me to see how I was, and since iowa city hadn't reached out yet, but we got it solved with antibiotics, scheduled me to come get it popped on TWO days later. Now, I get that this is a 5/10 minute appointment compared to most that's not very much time, but still, they have always shown me this respect and compassion and while I've been in their office, I've never seen them speak, act, or treat any one person out of character. This place is one of the better dental offices I've been to, so it irked me to see the bad reviews here.
They have been great with communicating as well. Hope you get better soon doc ♡ see you next week I hope ♡ and BRENDA is amazing, I love her ♡
March 13, 2025
7517 Douglas Ave, Urbandale, IA 50322
Address
7517 Douglas Ave, Urbandale, IA 50322
Phone
(515) 270-8301
Website
https://cedarridgedentistry.com/
Make an appointment now and experience the difference.
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