Caring Health Centers - Professional dental clinic exterior with modern facilities

About

Caring Health Centers is a community-based, federally qualified health center (FQHC) in Western Massachusetts. It is dedicated to providing accessible, high-quality, and affordable healthcare to diverse, multi-ethnic communities, with a special commitment to uninsured and low-income individuals. The center offers a wide range of services, including primary medical care, dental care, behavioral health, a pharmacy, and a wellness center.

Hours

Monday

9:00 AM – 7:00 PM

Tuesday

9:00 AM – 7:00 PM

Wednesday

9:00 AM – 7:00 PM

Thursday

9:00 AM – 7:00 PM

Friday

9:00 AM – 7:00 PM

Saturday

9:00 AM – 3:00 PM

Sunday

Closed

Quick Info

Address

1049 Main St, Springfield, MA 01103

Phone

(413) 739-1100

Website

www.caringhealth.org

Detailed Introduction

Caring Health Centers (CHC) is a premier, non-profit community health center that has been serving the Greater Springfield area and surrounding communities in Western Massachusetts for over 30 years. Founded in 1995, CHC is a Federally Qualified Health Center (FQHC) with a mission to eliminate health disparities and achieve health equity. The organization is distinguished by its commitment to providing accessible, value-driven healthcare to a diverse, multi-ethnic population, with a particular focus on the uninsured, low-income, and medically underserved. The center offers a comprehensive suite of services under one roof, making it a "one-stop" location for healthcare needs. These services include adult and pediatric primary medical care, dental care, behavioral health services, pharmacy services, and a wellness center. CHC also provides a variety of support programs, such as the Women, Infants, and Children (WIC) Nutrition Program, refugee health Services, and insurance navigation assistance. They are dedicated to patient-centered care and operate as an accredited Patient-Centered Medical Home (PCMH). Caring Health Centers is also an innovator in the field, with a sustained on-site research department that has collaborated on federally-funded projects for over two decades. Their research focuses on community-responsive approaches to address health disparities. The organization is a leader in cultural diversity and is women-led, with a majority representation of people of color in its leadership team. With multiple locations in Springfield, MA, and a staff of over 325, CHC serves approximately 21,000 patients annually, demonstrating its significant impact on the community's health and well-being.

Photos

Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers
Caring Health Centers

Patient Reviews

3.6 out of 5
Bugra Sprgl

Bugra Sprgl

I do not recommend you to call referral, this lady keeps hanging up on me, she answered after my 7th try and talked to me with an attitude, im an client there. if that lady (African-American accent) doesn’t want to work, she can go work at Mc Donald’s

June 25, 2025

Kenli Smith

Kenli Smith

Great guest service and security so far, but their mental health department is uncomfortably invasive just as the others are. I hope that the behavioral health center outlets including Caring Health Center are actually taking into consideration the lives of people who are currently suffering from mistreatment and misdiagnosis, which directly affect their daily lives!

June 3, 2025

Sox

Sox

I'm beside myself I have never been treated in such a manner by any medical center till I moved to Springfield from Boston. #1. I had blood work done sometime ago as some of my results came back not good on May 24th I sent a patient gateway via the portal because I was concerned about my blood work. Not one person Dr or Nurse ever responded. I had to self diagnose via WebMD this is my first time I'm a new patient as of 6/20/25 still no response. #2. 2 weeks ago called my medicine in for delivery because of disability reasons they informed me that I would get my medicine even though they were having delivery employee problems but assured me I would get it numerous times of calling kept on telling me that they were going to deliver as a priority. I went 5 days without my medications.

#3. My cardiologist called in my renewed Rx prescription as I was almost out. I called this past Monday she put it through the system it was approved by my insurance company I have been on it for 5 years. She informed me it would be delivered going on the priority bin for this week I told her I only had a certain amount and I did not want to run out because I was afraid something would happen to me. Informed me I would have it by the end of the week now it's Friday today. I called this morning and I was informed the driver was not in yet she put it in the priority bin to be delivered today not to worry we were going to get you it today. It is now 8:50 p. m.

and I still don't have my medicine and probably will be without it. I am not sure who oversees this facility but there is a serious problem for patients to be treated in such a manner on top of waiting almost 7 plus months for a doctor to be assigned to me. It is very disheartening to have professional people you should rely on to take care of your health and you're dismissed by them like you don't even exist. There must be some type of regulation who oversees the centers. It is dysfunctional I will be following up to find the Board members contact who oversees them.

June 20, 2025

Iris Ruiz

Iris Ruiz

I had a phobia of the dentist and I lost a lot of my back teeth because I didn’t take care of them. I was scared but I tried Caring Health Center and they made me feel comfortable and secure! I lost my fear and all the anxiety. I started the implant process & it has been a long journey but very rewarding at the end!! I'm so happy with how my upper implants turned out! Dr K and Dr.

Lee have been amazing! Tamira has been outstanding through out the process for payments/payments plan and very accommodating for appointments when needed. I’m still in the process for my lower implants but I know they are going to be just as good as the tops!

May 20, 2025

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Our Location

Caring Health Centers

1049 Main St, Springfield, MA 01103

Contact Information

Address

1049 Main St, Springfield, MA 01103

Phone

(413) 739-1100

Website

http://www.caringhealth.org/

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