Patient Reviews
Kristi James
I have to admit, I was a little nervous when I first visited Care Endodontics. Before prepping me for two root canals, Dr. Elena took the time to explain everything thoroughly. She was patient, gentle, and incredibly detailed in her approach.
One of the most enjoyable aspects of my visit was listening to Dr. Elena and the medical assistant/hygienist seamlessly working and chatting across from each other—it felt like a scene from a movie! I almost chimed in but quickly remembered I was in the middle of my procedure. It’s clear this office has a warm and positive atmosphere, and it’s beautifully designed inside as well. For my second root canal, I ran a little late due to traffic, but they welcomed me right in and got straight to work.
I also appreciated their transparency in communicating costs upfront, which made it easy to plan ahead. This experience has truly reshaped my perspective on dentistry. Having had less-than-great experiences in the past, I can confidently say that Care Endodontics has set the bar incredibly high!
May 19, 2025
Henry Lanouette
⭐⭐⭐⭐⭐ A root canal… That I’d Actually Go Back For? Yes! I never thought I’d be writing a positive review about a root canal, but here we are. I had some urgent dental work done by my regular dentist in Longmeadow, MA, who found a cavity under a crown that required removal and ultimately a root canal. Unfortunately, I’m recently retired and, like many in that boat, have little to no dental coverage. UnitedHealthcare offered no help, so I knew I was looking at an out-of-pocket expense—and I wasn’t thrilled. I spent the better part of an afternoon calling around to various endodontists, explaining that my dentist had already diagnosed the issue and I just needed the procedure. But many insisted on separate consultation visits and couldn’t see me for another 2–3 weeks. Meanwhile, I was in serious pain with an exposed tooth. Then I called Dr.
Christopher Carrington’s office in Hartford, which was a little farther than I hoped to travel—but it turned out to be the best decision I could’ve made. The office staff was professional and understanding. Despite having no insurance, they were transparent about the costs and, best of all, they fit me in the very next day. From the moment I walked in, Dr. Carrington put me at ease. He welcomed me warmly, explained every step of what was about to happen, and made the environment far less intimidating with a great sense of humor. (I actually had to ask if he was the doctor—he was that personable. ) While there was some trial-and-error in dialing in the right amount of Novocaine (he didn’t skimp on comfort once he got it right!), the rest of the procedure went incredibly smoothly.
He worked with efficiency and care, explaining everything as he went. My tooth, it turns out, was more complicated than average—three roots with twists and turns—but he handled it expertly. No one ever wants to get a root canal, but if you do need one, I genuinely cannot recommend Dr. Carrington highly enough. He took a stressful, painful situation and turned it into something manageable—almost pleasant, believe it or not. Thank you, Dr. Carrington and team—you’ve earned my respect, and if needed, I’ll be back (hopefully not too soon!).
June 4, 2025
Denise Ramos
Everything I wanted to share about my experience with Dr. Carrington has been perfectly expressed in the review written by Rick Gaudette. I was feeling extremely anxious but Dr. Carrington has an excellent form of relieving even the worse of anxieties whether it be through his quick wit, jovial nature, or gentle hands. Thank you for a pleasant and positive experience.
April 2, 2025
Carolyn Bixby
I was able to make my appointment quickly. The office was easy to get to, as well. Dr. Elena Carrington did a fabulous job with my root canal. She was professional, pleasant, and patient during the procedure! I will return again if another root canal is necessary down the road!
April 11, 2025
