Dentist in Southaven, MS
This incident took place a few months ago,but it still bothers me. ! I had gone into see Dr. Denney,we had discussed a treatment plan. I really liked & trusted him. This was unusual for me as I don't care too much for dentists! Needless to say before I was able to begin plan ,my vehicle was struck by another. It was a setback to say the least. I scheduled another appt . I went on same day as my elderly neighbor as he had appt also. I told the "receptionist "most" of this on phone !! Got to appt. 45 min early . At 10 : 00 ( my appt time) this "receptionist " jes snaps over the counter while I'm sitting You don't have any insurance " .
I calmly told her yes I do . I pay it monthly . She again tells me No you don't it's canceled. Mind you she waited til 10 to tell me this after I was sitting there close to an hour ! So to make a long story longer ,I was really upset cuz I had been waiting to get in & was in pain ! I had spoke to my insurance Co. 2 days prior so I knew I was good. I could not believe the way she spoke to me & my poor elderly neighbor! Very rude & condescending & in front of other customers!!!. I didn't say anything but went outside & called my insurance Co & they confirmed I did in fact have coverage. I carried the phone back in w the agent still on the line and had him tell her !!! She rolled her eyes & said Well you're too late now to see the Dr anyhow. !!!! She had 45 min to make that call. Actually I gave her the information when I set up appt a month before !! Never offered me the option to pay cash. I had 135 dollars on me & it would have been 100 for that consultation.
But the best part is within 2 days my tooth was abcessed. Thanks for that too Sandy ! When I spoke to my insurance Co again my agent said I should have called & let that dentist know how she treated me ! I let it go ,as I had alot to deal with and it wasn't worth my time or energy. It was wrong the way she acted. I still believe Dr Denney is a good dentist but I'll never go there again. I was suffering w severe anxiety leading up to appt day & esp day of. !. The reason I thought of this today( never forgot it ) is because of her rotten attitude i was forced to go elsewhere but I'd like to say a big Thank You! My new dentist is great ,hygienist is great & the receptionist are some of the nicest people I've ever met. !!! They don't act like you're below them like Ms S did ! That's my story yall.
January 20, 2025
This office staff is so energetic and always greet you with a beautiful smile in a very calm low tone voice. I love this office, staff personality, and how they treat their patients.
April 24, 2025
I have been a patient with Dr. Denney for a long time. My whole family, including my in-laws, are Dr. Denney’s patients. I have never received anything but excellent and kind care. My teeth are in great condition!
July 22, 2025
I've been a patient at Dr. Denny's office since 2013. Dr. Denny and the staff have all been wonderful until the last year. I brought my daughter there for her first cleaning after moving away from her pediatric dentist in March of 2024.
They charged me for a deductible on preventative services at the time of service. My insurance doesn't not apply a deductible for preventative services and I asked at that time and at every other visit afterwards, in addition to more than one phone call to them and my insurance company to get this straightened out, and I was repeatedly brushed off as "you have a deductible, its a new thing for 2024. " No one actually listened to what I was trying to convey. In January of 2025, I found out that they had billed under my husbands dental insurance, which does have a deductible, instead of my insurance. My insurance is primary as my DOB falls first in the calendar year.
Even after admitting that my insurance is where the services should have been billed, I was told that nothing could be done about the money paid to them in error because of "timely filing. " My job is in Revenue Cycle Management, so that's a terrible excuse. They need to refund my husbands insurance (and my deductible) and bill it under my dental insurance, but they refused. I'm beyond disappointed in how many times I was brushed off and the absolute inability of anyone on the office staff to look beneath the surface to see if there was something wrong on their end.
March 20, 2025
7125 Getwell Rd #102, Southaven, MS 38672
Address
7125 Getwell Rd #102, Southaven, MS 38672
Phone
(662) 349-7440
Website
www.bruceadenneydds.com
9035 E Sandidge Rd #100, Olive Branch, MS 38654
Dental Care at East Sandidge Center is a comprehensive dental clinic located in Olive Branch, MS. With a focus on patient-centered care, the practice offers a wide range of services including general, cosmetic, and restorative dentistry. The clinic features a team of experienced dentists, including Dr. James A Jackson and Dr. Kimberly Fortner, who are dedicated to providing high-quality, personalized treatment in a comfortable and welcoming environment.
8935 Goodman Rd, Olive Branch, MS 38654
Olive Branch Dental Care is a family-oriented dental clinic in Olive Branch, MS. They have been serving the North Mississippi area since 1956, offering a wide range of services from routine checkups and cleanings to crowns, bridges, dentures, and cosmetic procedures. The clinic is committed to providing compassionate, high-quality, and affordable care in a comfortable environment. Their team of experienced dentists and friendly staff work to ensure a positive experience for patients of all ages.
6855 Crumpler Blvd #100, Olive Branch, MS 38654
Bradley M. Stewart DMD is a comprehensive family dentistry practice in Olive Branch, MS. They have been serving the Olive Branch and Desoto County area for over 20 years, providing a wide range of services including dental implants, Invisalign, and teeth whitening. The practice is known for its fun, family-friendly atmosphere and a commitment to providing high-quality, comprehensive care using the latest techniques and technology. The team, including Dr. Bradley M. Stewart, regularly attends courses and seminars to stay up-to-date on dental advancements.
7097 Craft Rd, Olive Branch, MS 38654
Alexander Family Dentistry is a dental clinic located in Olive Branch, Mississippi, with a focus on providing comprehensive and personalized dental care for the entire family. Led by Dr. Scott Alexander, the clinic offers a range of services from routine cleanings to more advanced procedures, all within a comfortable and welcoming environment. The practice emphasizes patient education and uses modern technology to ensure a high standard of care for all ages.
8929 Midsouth Dr, Olive Branch, MS 38654
L Gregory Evans Dental, also known as Olive Branch Family Dentist, is a dental clinic in Olive Branch, MS. Established in 1980, the clinic is run by Dr. Gregory Evans, DDS, and a team of friendly and caring staff. They provide a range of general and cosmetic dentistry services in a comfortable, family-friendly atmosphere, serving multiple generations of families in the community.
8929 Midsouth Dr, Olive Branch, MS 38654
Olive Branch Family Dentist is a long-standing dental practice in Olive Branch, Mississippi, led by Dr. Gregory Evans. Established in 1980, the clinic has been dedicated to providing comprehensive and up-to-date dental care in a comfortable and friendly atmosphere. The team is committed to serving patients of all ages, having had the privilege of treating three generations of families in the community. Their services range from routine checkups and cleanings to fillings, extractions, and more, all with a focus on patient education and personalized care.
8179 McGregor Xing, Olive Branch, MS 38654
Aspen Dental is a prominent U.S. dental support organization that partners with and provides administrative support to a nationwide network of independently owned and operated dental clinics. It offers a wide range of services, including general dentistry, emergency care, dentures, and implants, with a focus on making dental care accessible and affordable for a broad patient base. With a strong emphasis on technology and efficiency, Aspen Dental assists individual practitioners with the business side of their practice, allowing them to concentrate on patient care. The company operates a location in Olive Branch, MS, offering comprehensive dental services.
7271 Goodman Rd, Olive Branch, MS 38654
Goodman Road Dental is a comprehensive dental clinic located in Olive Branch, MS, led by Dr. Patrick Stonecipher. The clinic focuses on a patient-centered approach, offering a wide range of services including general, restorative, and cosmetic dentistry. They are committed to providing a comfortable and welcoming environment, utilizing modern technology and a caring staff to ensure a positive experience for the whole family.
Make an appointment now and experience the difference.