Patient Reviews
BONNIE BOOTH
The front desk person is extremely rude when answering the phone. The doctor when I came was different than the one I had. I had come for a deep cleaning and the hygienist wanted to numb me but got upset when I said I only wanted the dentist to do it. She stated the hygenists have a license.
January 8, 2020
محمد أحمد
Worst dental clinic I've ever seen. From December 2020 they postponed my appointment under the pretext that the doctor is sick for five or six appointments and they use the same false reason today I went to the appointment after seven months and when I arrived they said they called me to postpone the appointment. Note that they entered three people, so how can they postpone my appointment and the others enter normally.
it's not fair!!! I will never go to this clinic again. if I could give them zero star I will do it .
July 12, 2021
Samantha Hernandez
Ive recently been to this dentist for about a year or so. I have had multiple fillings and they ALL LOOK HAVE FALLEN OUT. All the fillings I've had done from this office fall out and have to be replaced. Most of the doctors who are there working are residents. However, they don't let you know that information during your visit.
Needless to say I'm not coming back. Also in addition, the front desk is highly unprofessional. When you call for an appointment after they're done dis cussing personal matters they attend to patients. Better off staying away
May 11, 2017
Erika Santos
Worsde dental office to go to since before COVID Shanik has no customer service skills, she's extremely rude to the patients always has an attitude problem. After waiting TWO months for an appointment I arrive and was told I can not be seen because I was with my one year old daughter "due to covid" if that is the case how do kids get seen? They clearly have to go in with ONE PARENT, it's the same ratio in my case.
There was a husband and wife that were able to enter together when I asked why thy can enter together Digna (office manager) said they both had an appointment which was not the case because Shanik said the wife was there for an emergency!!!!!!!!!! When they called yesterday to confirm this appointment they did not disclose this information to me!!! They said they sent it via text and they DID NOT!!!! Why would I arrive with my daughter after knowing the rules?!?!?!?!?!!?!?!??! The owner Dara Rosenberg clearly does not know how to run a practice and does not care how her employees treat the patients because we are ALL minority patients and she's providing all of us with the service she thinks we deserve. At the end of the day it is BUSINESS Dara Rosenberg gets paid regardless of the quality of care the patients are provided with.
I will be filing a complaint with my insurance, St. Barnabas and the Department of Health!!!!!!!!!
November 19, 2020
