Brend Dental

Sarah Harris

How do they find the nicest people in Bismarck and get them all in one place? Seriously, from someone who has had terrible experiences with other dentists and basically given up. . . . everyone here is awesome! From the moment you walk in you know you are in the right place. They are so genuinely kind, starting when you check in. The ladies in the front are so sweet, they make your anxiety just melt away.

Dr Megan and her staff are all so wonderful. They are incredibly compassionate and gentle. The quality of her work is second to none. I was a difficult case, but she never made me feel like I was. They went over and beyond for me. Thank you so much Brend Dental!

September 4, 2015

Janel

I was very impressed with the cleaning I received from my hygienist Shayne. I thought she was gentle and thorough. I also had to have 3 cavities filled which were located under 3 crowns. Dr. Megan and her Assistant did an awesome job. Thank God I left Aspen Dental.

. . they wanted me to break 3 perfectly good crowns to fill the cavities and then recrown. A very costly & unnecessary approach. I give Megan Brend and her Team an A+.

January 21, 2023

Beth Olson

Had a awesome visit today for my 7 year old. My daughter doesn't like dentists, shes had bad experience in the past, and Megan informed her of everything she was doing step by step. Didn't think we would get done what we did, especially cause it was the 1st visit, but my daughter was a trooper and Megan was wonderful, we got our filling. Best dentists my family has ever had.

March 21, 2024

B

I had a disappointing experience with this office due to poor communication and customer service. I scheduled an appointment with a specific hygienist but was not informed that the hygienist had been changed. Additionally, I never received a confirmation call, so I reached out to confirm the appointment myself. Surprisingly, they called my husband to confirm, even though it was my appointment.

When I followed up to confirm I would be seeing the hygienist I requested, I was told that this would not be the case. As a result, I decided to reschedule the appointment on short notice. I was hoping that the office would waive any last-minute cancellation fees, but I later received a call informing me that I owed $100 in “no-show” fees—$50 for both myself and my child. I believe this situation could have been handled much better with clear communication and a focus on customer service.

When a patient requests a specific provider, it’s reasonable to expect to be informed of any changes in advance, just as you would in other professional settings.

January 19, 2025