Bellefonte Family Dental Care PSC

Jordan 5000

Unprofessional and deeply unorganized clerical and dental staff. Absolutely abysmal communication skills and zero accountability when asked to shoulder their fair share of the blame when things go wrong (which was frequent). I had fillings (multiple) fall out weeks after they had replaced them and I'm a fairly hygienic person. The dentist berates her staff right in front of you and their sinking morale gets more and more obvious each time I've interacted with them.

These people seem to care more about the money and their hourly pay more than they seemed to care about my actual health. I can't recommend this place to anyone looking for dental care. If I could give this place a 0/5 Star review then I definitely would.

November 1, 2017

veronicakirk21

Made an appointment a month ahead, when we showed up they did not have the appointment on schedule. They were nice to reschedule soon BUT the price for getting a bottom denture was outrageous. $650 for just a bottom, last place my husband got a top and partial was only$500. No explanation as to why it was so expensive.

Was told on consult they do payments, then on the day they said they required the full payment beforehand. Not bad if you ONLY need a referral for an oral surgeon. Other than that, would not recommend.

February 13, 2020

zac myers

If i could give a ZERO I would. My wife went here and had the worst experience ever. Staff is Rude and unprofessional (when there is even staff there to work). They NEVER answer the phone. They started a root canal in the fall and it's still not done. They took 5 hours just to "clean" and didn't even get any real work done because she way overbooks and spends her time bouncing to other patients.

They kept moving apts or cancelling them. When we finally got in with another dentist i called to ask about at least a partial refund (because they only did 1/3 of the work and we paid upfront) and they said it was my wife's fault she needed a root canal and they would not be giving a refund. This place is absolutely the worst office anywhere and go here at your own risk. Based on all the reviews here it is clear this craphole is not the dentist to choose.

February 13, 2020

James Salyers

My family and I have been going here for years and it has always been unprofessional. Lisa comes in when she wants to leaving children waiting for hours, no exaggeration. I've called for 4 days straight to make an appointment and left multiple messages with only one call back while as was working with no message. Made multiple calls during dentist hours with no answer. These people need to be shut down.

They are here to help our community and all they do is waste your time and over charge your insurance. If your someone who takes the time to read these reviews, please go someone else. These people do not deserve our business or money. When your 5 year old has a appointment at 830 and Lisa the dentist doesnt show up til going on ten, should show you how much she cares. The staff isn't any better.

They cant even return a phone call or leave a message. They are just as bad. Take your children somewhere else. God help if you do have an emergency dont expect any empathy or care from the Lisa Dean or her wonderful staff of stuck up Russell snobs.

November 5, 2020