Patient Reviews
Ryan C
This place looks to be going out of business, which is probably why they are lying to people about insurance coverage. The office struggled to schedule appointments correctly or order retainers on time.
January 23, 2025
Anna Bonde
I had a positive experience. They are friendly people and did their best to make me comfortable during my procedure.
February 28, 2025
RG Latimer
I had an infection in my tooth. No pain relief was given despite dentist being aware of this intense pain. I was in so much pain that I consented to an emergency tooth extraction and was told that a dental implant would be covered by insurance. I told the dentist before procedure that I was on blood thinners. No special treatment was given.
Arter the exctraction I had mouth bleeding for over 24-hours before going to emergency room. I was told that the dentist should have applied medication to cause clotting to the extraction site given I was on blood thinners. Other dentists told me that it is customary to check-in with a primary physician given this circumstance of being on blood thinners. As it turns out the dental implant is not covered by my insurance. Bay Creek's price for implant was higher than that of more experienced dental implant specialists.
I do believe the dental hygienists are well qualified. I also think the actual dental work was adequate. My issue is with handling insurance, higher prices and most of all, medical assessment prior to the procedure.
November 12, 2024
Jacob Pettipiece
This was my dentist for years, never had issues until had to go in for a cracked tooth. While in extreme pain, they provided a single resolution and was assured my insurance would cover the procedure but after they got done they tried to charge me over a thousand dollars as im leaving saying insurance wouldnt cover the procedure. So they lied about insurance coverage of procedure, gave no good faith estimate, and didnt bother to advise of any alternate options. Will not be going back ever and disputing the outrageous bill.
Dont let them take advantage of you just because you are in pain. Go someplace that you can trust.
December 12, 2024
