Absolute Dental - Windmill

Jazmyne Lopez

Being on Medicaid or any type of government assistant often makes you feel like you’re getting the just minimal last thought care possible. On top of it being a young adult it’s not easy having to navigate your own doctor appointments without parental help looool. At first making my appointment with Absolute Dental at another location made me feel like that- a last thought, rushed, we got better things to get to. THIS LOCATION ON WINDMILL really made me feel like I was a TOP priority. They treated me so well.

Thank you to Dr. Figueroa. Thank you to hygienist Dr. Miguel and thank you to office manager Lucille for answering all my questions taking time to hear me as a patient and not just another government funded individual. Although it was not busy in office, environment alone felt well managed, and an overall calm place to be.

The tenderness they had towards my situation and the professionalism/bedside manner that was carried was just what I needed to feel safe in a place that can cause so much anxiety. Highly recognize this location, if they accept your insurance this the spot. just thank you again y’all from the bottom of my heart.

February 4, 2025

Savanna Ratana

I have no issues with the doctor or dental hygienist—they are kind and handle my daughter well. However, the front office lacks empathy and could benefit from additional training in problem-solving and customer service. In the past six months, I’ve had to fill out the same paperwork three times, which I find unnecessary. Having worked in front-office medical for years, I know there’s no reason to require a full packet every six months.

A simple printout for verification and initials would suffice if updates are truly needed. During my most recent visit, I understand that the system was down. However, it’s unacceptable to place that burden on patients when there are multiple ways to work around the issue. Worse, when I tried to get assistance, I was ignored multiple times.

(Who leaves the front desk unattended when there are patients in the office?) When I finally spoke with a staff member, she seemed completely indifferent to the inconvenience. Had this situation been handled differently, I would have simply been annoyed and moved on. Instead, the lack of professionalism has led me to decide not to return for future services.

March 13, 2025

Joanna Martinez

Overall, it was really good. I had gone in to get my crown shaped and they were able to let me in a little bit earlier than my appointment which I really appreciate. However, I did feel like the assistant was being a little aggressive in my mouth knowing I had just gotten a root canal and was feeling very sensitive. I will say the actual doctor who did the crown was very nice and talked me through what was going to be done.

I just feel like they try to get the procedure done and get you out. which is good on time management, but I also feel like I shouldn’t have to feel like my procedure is trying to be rushed to move on to the next patient. I would give it a 4 star!

January 29, 2025

makahla gallagher

Well for starters I absolutely dislike going to the dentist. but after coming here they definitely made me feel a lot more comfortable. Front desk was very friendly, the staff (assistant / hygienist) were extremely informative and the Dr. was amazing. Management was very helpful and patient in walking me through everything insurance wise. 10/10 recommend.

February 6, 2025